Q: Why REF? A: The REF saves Soldiers lives. The REF is uniquely organized to be rapid. We house operations, intelligence, requirements validation, business management, acquisition, technology management and logistics all under one roof. This allows us to move quickly in our equipping actions.
Q: What is rapid equipping?
A: The REF urgently acts on Soldier requirements to provide equipment geared to specific capability shortfalls and to deliver limited quantities of the BEST technologies available. The REF focuses on providing “Game Changing Technology” to our warfighters. Game Changing Technology are solutions that Enhance Survivability, Improve Force Protection and Increase Lethality. The REF equips specific units that are engaged in operations. We do not field to the entire Army.
Q: Who is the REF customer?
A: Our customer is the Soldier or commander that has a threat or challenge in their operational environment. If this is you, please contact us so we can assist in the development of a technological solution. Our focus is on Operation Enduring Freedom and Operation Iraqi Freedom, but we are available to help with operational threats or challenges located elsewhere.
Q: What are the areas of current REF interests?
Q: Does REF do everything? What does it NOT do?
A: REF does not duplicate the existing military supply chain system, handle basic issue items, or supply items that units can research and order on their own. Examples of products REF does NOT do provide include batteries, weapons, boots, T-shirts, etc.
Q: I have a need. What do I have to do to get REF to help?
A: For small items of low cost to develop or experiment, REF needs a simple need statement, clearly defining the capability required. For higher dollar projects, those over $100,000, an Operational Needs Statement must be drafted and signed by an appropriate official. REF stands ready to assist in the ONS drafting process. Keep in mind: the battlefield is littered with needs. REF tries to focus on "high-value, technical targets," which, independent of cost, greatly aid the mission and/or reduce risk to the Soldier. Think "need to have," not "nice to have."
Q: How long does it take the REF to obtain a solution to an operational challenge?
A: The REF goal is to provide equipping solutions within 180 days.
Q: How do I get REF-sponsored equipment repaired?
A: Contact REF logistics at firstname.lastname@example.org for support
Q: How do I contact REF for support?
Q: How can soldiers obtain secure information about the REF?
Q: How do I submit a technology solution?
Q: Where can I find the Eskimo User’s Manual?
A: Here is the User’s Manual.